Service tax of 12.36 % extra is applicable on all packs.
Night Unlimited products can be consumed from 10 p.m. to 8 a.m.
Speeds indicated are only up to the ISP nodes and are given on best efforts as per TRAI guidelines on the quality of services.
Installation charges are applicable on all packs.
The contention ratio for home connection is 1:50, for cafe connection is 1:16 and SOHO/SMB connection is 1:4.
Services available in selected area are subject to feasibility.
Home plans are strictly not for cyber cafe or commercial use.
Line maintenance charges are applicable in certain locations.
A wireless router is required (at additional cost) for complete wireless scenario.
Sify will periodically update its customers on transactional details, product launches and new offers.
Renewal payment can be done online using Credit Card/Debit Card/Net Banking.
Fair Usage Policy (FUP) is applicable on all unlimited plans for SOHO/SMB.
FUP - Speed will be reduced to 50% of the actual speed after 25GB, 50GB, 75GB & 100GB consumption for 512Kbps, 1Mbps, 2Mbps & 4 Mbps speed respectively per month on all unlimited plans for SOHO/SMB e.g. for 1 Mbps 3 months plan, speed will reduce to 512 Kbps after 150 GB
consumption.
FUP for BB2H (broadband to home) Speed of 2 Mbps aspire unlimited plan will reduce to 512 kbps after 10 GB/Month consumption.e.g. For 2 Mbps 3 months plan, speed will reduce to 512 kbps after 30 GB consumption.